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About MJCC
Rossana Miranda-Johnston entered the field of cross-cultural communication and training in 1992, initially focusing on the business cultures of her native Mexico and her adopted country, the United States of America. Since then, Ms. Miranda Johnston has gained experience working with many other cultures in wide number of industries. At MJCC, we understand that human behavior and culture cannot be understood through a simple list of “do’s” and “don’ts.” Rather, we design and customize programs that help individuals, teams and companies achieve a better understanding of their employees and clients who are of different cultures and/or speak different languages. This approach provides long-term benefits for all involved. MJCC offers coaching, training, cross-cultural and business consulting and programs tailored for many industries and individuals working in or with Mexico, as well as in and for the following countries: in the United States, Canada, Latin America and Europe. We work in collaboration with many experienced coaches and cross-cultural trainers and facilitators drawn from business, medical and academic backgrounds. This network of facilitators brings together a unique blend of languages, education, conceptual and practical applications, and international work experiences. Programs have been presented to individuals, relocating families, executives, mid- and upper-level managers, teachers, students, and members of commuting and virtual business teams.
Rossana Miranda-Johnston is President and founder of Miranda-Johnston Cross-Cultural (MJCC). She is an experienced trainer and coach who delivers client-tailored cross-cultural and leadership training programs to improve business interactions, international relocation, teambuilding, decision making, customer service, teamwork, doctor-patient cross-cultural communication, cultural diversity and intercultural marriage. She has delivered training programs on doing business internationally in the United States, Canada, Argentina, Chile, Colombia, Costa Rica, Puerto Rico, Mexico, Spain, England, and Italy. Born and raised in Mexico, Rossana Miranda-Johnston received a master’s degree in Intercultural Management from the School for International Training in Brattleboro, Vermont (USA), and has completed many training courses given by the National MultiCultural Institute in Washington, D.C. She is currently working towards her Newfield Network and the International Coaching Federation (ICF), certifications as a coach. She has lived and worked in Mexico, the United States, Portugal, Israel, England, and Italy.
Throughout her development as a trainer, Rossana has always endeavored to transmit her passion and excitement for learning to every audience and individual. In response to this passion, she has come to realize that it is her belief in the inherent capacity to be better human beings that every person possesses, that people are connecting to. Rossana believes that every person has the responsibility to first look at oneself and make efforts to improve one’s own personal outlook of life and his/her impact on the work environment. The practice of Coaching has given Rossana the insights and tools to explore an individual’s deep vision of the world and support the development of better alternatives at personal and/or professional levels. Rossana sees people as whole, creative and capable and she supports human learning with specific training methodologies and coaching techniques that shift viewpoints, behavior and produce new results. Rossana’s honest commitment to the development of peoples' well being, talent, and company empowerment come across in her engaging, caring and insightful personality. Building the trust and motivation needed to engage in learning is an important part of what she brings to her clients. Some informal verbal sharing that Rossana’s impact has inspired: “Your sessions have had more impact on the integration of the two companies than any other effort in the whole company has had.” “ [X person] was so inspired yesterday after your program that he took out his direct reports after the class to re-build relationships and set new work standards. That is why I came to the program today.” “The models of delegation you shared with us have worked very well in my job. Thank you!” “The following day I used what I learned in your program to run our meeting. There was an immediate impact. Now, I need to fine tune it and let people get used to our new way of running meetings.” “My wife and children are very happy that I am taking these programs with you. They say I am a better husband and father, thanks to the company.” Miranda-Johnston Cross-Cultural Join Rossana Miranda-Johnston in LinkedIn |
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Miranda-Johnston
Cross-Cultural (MJCC) was founded in 1998 by Rossana Miranda-Johnston. She has lived and worked in international and cross-cultural environments for over twenty-five years.